Our Customers

Over time we have built strong relationships with local builders, trades, craftspeople and architects and their customers. We make sure to handle our customers’ needs and recommend products that would best fit their project requirements. We stock an unparalleled variety of inventory, thereby allowing us to provide exceptional service to our customers. Commercial developers, designers and architects look to us as a resource for technical information; while designers and builders trust their clients with us. For customers, the experience we create while taking them through selection, fabrication and final installation process is the essence of who we are.

From Perry: My experience with Di Pietra Design was second to NON from start to finish. Our visit to the showroom to select our stone was very informative, by professional staff. The template was quick and painless, by a very courteous staff member, and finally the install was very professional, and informative by very well trained people. I would recommend Di Pietra Design to anyone looking to have any type of stone installed in their project.
Very well done Di Pietra!! We love the product and the support through the entire process!

November 2009

From Jewels: 10/10 experience from the minute I stopped into Di Pietra Design’s showroom in Barrie. Every staff member treated us just great; friendly, professional and competent. The communication was flawless. The workmanship is outstanding and the counter tops are nothing short of stunning. Don’t waste your time shopping around and risking disappointment. Di Pietra has everything you need. They’re a one-stop shop for delivering happiness to their clients.

July 2019

From Peter: Went looking for a replacement for a damaged bathroom vanity surface. First place had an OPEN sign but nobody home. Next place was Di Pietra. Open, welcoming, took my info, introduced quickly to a designer/consultant. She did NOT try to ‘up-sell’ me, but offered a reasonably priced solution to my problem. After a verbal estimate we soon had a detailed quote and stone selected. Follow up with laser measurement and then a very profession and speedy installation. I had planned for damage to the walls. There was no damage at all, and everything was cleaned up in about 30 minutes. A very professional job from everyone. A super looking new vanity and sink. Can’t ask for better than that.

December 2013

From Maurice: Recently moved into a new-build home in Tiny, and had asked our builder for pricing in completing a simple “servery” in our basement to accommodate a regular stove and frig combo. This meant no upper cabinets. Price was over $10K. Looking around found pre-fab cabinets in the GTA, but wasn’t happy with their selection of countertop. Several enquiries later, and a visit to DiPietra Design convinced us that they were the best price, service and provided us with a reasonable and fair quote for 13 lin. feet of Caesarstone quartz countertop (Atlantic Salt) to match our self0installed white shaker cabinets. They were more than accommodating with their scheduling, templating and advising us throughout the entire process (both Lindsey and Laurie were super friendly and thorough). Questions were also answered promptly and patiently. The installation was beyond expectations. Pino and helper (forgotten his name!) were also thorough in protecting our floors, stairs and basement. They made very little dust and mess, and cleaned up after themselves completely, and making sure we were advised of what was expected for letting the countertop set with the undermount sink, and how to take care of the quartz. This seems to be the pervasive “service” philosophy behind DPD!! Highly recommended.

March 2019

From Meagan: I just wanted to say a big thank you to the installers who came on Friday. We are extremely happy with the install and results. They were very professional, clean and did an outstanding job! My husband couldn’t believe the craftsmanship with the attention to detail. The seam in the corner is almost invisible. Thank you very much! We are very pleased customers.

April 2020

From Jordan: I just wanted to send a huge THANK YOU to everyone at DPD! From my first consultation with Nicole, the process was completely worry-free. Although there were a few other customers in the showroom, Nicole took her time explaining things, answering my numerous questions, and even showing a small demonstration so I could better understand the various elements of the quartz (ie. shine, reflection, ease of care/maintenance, etc.). She made the process fun and enjoyable – yet informative and educational.

I was then in contact with you regarding quotes, etc. and, again, I could not have been more impressed. You sent me 3 quotes in barely 48 hours and everything was laid out well and explained – total transparency. You answered all the questions I had and made sure I was getting exactly what I wanted. Purchasing countertops is certainly new for me, but you (and the entire DPD team) made it completely stress-free.

Lastly, Mateo and Brad – you have found two phenomenal installers. From the moment they arrived on the first day, I never had any concerns. They were knowledgeable, efficient, and talked me through the process (as I was curious about the whole thing). Both Mateo and Brad ere polite, courteous, and took their time – resulting in both a pleasant interaction and a perfect installation! When they returned to finish the waterfall edge, it was another job well done – perfect, again! It was a great opportunity to meet and get to know them, and DPD should know how enjoyable they were to have around – a great front-facing image for the company and installation service! I am confident that others share my sentiments and know that these two will leave many other customers with that same “perfect” feeling I felt!

Again, thank you – for everything. I will certainly be recommending DPD to all my friends, colleagues, etc. and cannot wait to show off my new countertops!

May 2020